Here you will find some of our key policies and documents. These are the most up to date versions of these documents.
Please let us know if you would like any of these documents in different formats, for example, in larger print, audio-format or in another language.
Annual Return on the Charter (ARC) 2024
Annual Complaints Summary 2023-24
Annual Procurement Strategy 2024-25
Anti Social Behaviour Policy 2024-27
Code of Conduct for Governance Body Members
Complaints Handling Procedure - Part 5
Equality, Diversity and Inclusion Policy
Freedom of Information and EIR Policy
Freedom of Information & EIR Charging Schedule
Health and Safety at Work Policy
Health and Safety Policy Statement
Managent Committee Expenses and Loss of Earnings Policy
Mid Market Rent Allocations Policy
New Gorbals Housing Association Rules
NGPM Allocations Policy (Mid-market rent)
Owner Satisfaction Survey 2024
Rent Increase Proposal 2025/26
Socio-Economic Survey Report 2024
Tenant Allowance and Compensation Policy
Tenant Participation and Engagement Strategy
Tenant Satisfaction Survey 2024